About Marketplace

Get all the answers to your Sears Marketplace questions here. If you can't find an answer to your question on this page or require additional assistance, contact us at http://searscommerceservices.com/faq.

What is Sears Marketplace?

Sears Marketplace is an innovative community that allows merchants like yourself to advertise or sell your products on the Sears Holdings Corporation family of websites. It can open your business to millions of new customers or drive traffic to your site. With three programs to choose from, it’s easy to find which one (or ones) are the right fit with your business. For more information, check out our program details below or view our program comparison chart.


About

Advertise on Sears is a based on an efficient, economical business model – Cost-Per-Click (CPC). With CPC, you're only charged a fee when a customer clicks through to your site. You can view the Advertise On Sears rate card here. There are no monthly fees and customers check out from your site and you fulfill the order.

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Accounts

Setting Up Your Account

In order to set up a merchant account, you’ll need to complete a few short steps:

  • 1. Enter your company information

  • 2. Authenticate your account

  • 3. Enter your billing information

  • 4. Set your daily budget

Once your account is setup, you’ll have full access to merchant features including:

  • Uploading your catalog

  • Managing your daily budget

  • Generating reports

  • Setting up automatic payments

You can create an account here. If you have any questions or need assistance, contact us at http://searscommerceservices.com/faq.

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Canceling Your Account

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Products

Uploading your Catalog

Before your products will appear on the site, you'll need to download the Sears Item Class Library and then complete and upload a template containing information about your catalog.

Once the template is complete, you can upload it in the Products section of your account. After successful upload, your products will appear on the website.

You’ll be notified via email when your catalog has been processed and if it contains any errors. If so, you’ll need to correct the errors found in the upload spreadsheet and re-upload the template again.

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Temporarily Removing Your Products

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Finance

Billing

In order for your catalog to appear on the site, a valid credit card is required to maintain funds in your account. This card will be automatically charged when your account reaches a preset minimum balance. Your account will be replenished at a preset amount as well.

If your credit card expires or encounters an error processing the transaction, your catalog may be temporarily removed from the site until sufficient funds are added or the issue is resolved.

The following credit cards are accepted by Sears Marketplace:

  • Visa

  • MasterCard

  • Sears MasterCard

  • Sears Card

  • Sears Commercial One

  • Discover

  • American Express

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Budget

Your Daily Budget is the maximum amount you are willing to spend per day (12:00 AM to 11:59 PM CST). When you’ve reached the limit of your Daily Budget, your products will be temporarily removed until the next budget cycle begins.

The amount of your Daily Budget will determine your Minimum Account Balance and your Replenishment Amount. Adjusting your Daily Budget will change these amounts accordingly.

When you upload your catalog for the first time, you’ll be charged both your Minimum Account Balance and Replenishment Amount. Moving forward, you will only be charged your Replenishment Amount when you reach your Minimum Account Balance.

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Rate Card

Category

Cost-Per-Click

Appliances

0.35 - 0.75

Baby

0.30 - 0.50

Beauty

0.30 - 0.75

Clothing

0.30 - 0.75

Computers & Electronics

0.35 - 0.60

Entertainment

0.50 - 0.60

Fitness & Sports

0.70 - 0.90

For the Home

0.35 - 0.75

Health & Wellness

0.75

Jewelry

0.55

Lawn & Garden

0.70

Outdoor Living

0.70

Shoes

0.60

Tools

0.60

Toys & Games

0.15 - 0.70

Workwear & Uniforms

0.30

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Sell On Sears

About

This program allows your items to show up as products on sears.com and be purchased through our secure checkout process - including our fraud protection services. Once a customer buys one of your items, we’ll alert you and you will complete the order through your distribution methods. After the transaction is complete you’ll invoice Sears and we’ll compensate you via direct deposit into a bank account. This program has a monthly fee of $39.99 and we take a commission based on the product sold. You can view the Sell On Sears rate card here.

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Accounts

Setting Up Your Account

In order to set up a merchant account, you’ll need to complete a few short steps:

  • 1. Enter your company information

  • 2. Authenticate your account

  • 3. Enter your business information

  • 4. Enter your billing information

  • 5. Enter your business’ customer service information

Once your account is setup, you’ll have full access to merchant features including:

  • Uploading your catalog

  • Managing your inventory

  • Generating reports

  • Setting up inventory/order alerts

  • And more

You can create a Sell On Sears account here. If you have any questions or need assistance, contact us at http://searscommerceservices.com/faq.

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Canceling Your Account

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Products

Uploading your Catalog

Before your products will appear on the site, you’ll need to download item class specific templates for your items, complete the required fields, and upload them to your account.

When templates are uploaded, they first go in to a staging area. Items in staging are not live and will not appear on the site until they are published. You can publish any template in staging at any time.

Once your items are published, they will appear on the site. You can edit, add and delete items on the Upload Catalog page and you can manage the quantity of items on the Inventory page.

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Inventory

On the Inventory page, you can update the quantity of your items. Download the template from that page, complete the required fields and upload it. Your inventory will update update within 24 hours of the upload. If you need to add, delete or edit an item, you can do so on the item class specific templates for Upload Catalog.

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Temporarily Removing Your Products

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Orders

Order Management

The Orders Dashboard gives you an overview of your sales including alerts and organizational options. All orders that still require action on your part will be displayed as Active Orders. Shortly after an order has been invoiced, it will move to Older Orders. By clicking on an order’s P.O. number, you’ll be taken to that order’s detail page. This is one of the most important tools you have at your disposal.

From the order details page, you'll conduct every action in regards to a particular order. First, simply select the line items in the left column to interact with. After that, select the quantity of the item(s) you'll be interacting with and then choose an action from the right column.

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Order Alerts

Your order dashboard contains an alerts section that will notify you of new orders, important order updates, and account errors. Additionally, you have the option to receive email alerts as well.

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P.O. Number

This is your Purchase Order number. It is automatically generated when a purchase is made. P.O. Numbers are reused over time. If your internal systems require a unique number, append the P.O. Date to the number to make it unique.

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Shipping

Once you receive an order, you'll need to:

  • Select which items in the order will go in a particular package

  • Print and insert a packing slip for that package (repeat as necessary for multiple packages)

  • Ship the package and enter the shipping information

  • Mark the package as shipped and generate an ASN

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Custom Shipping Rates

You have the option of entering you own shipping rates or using the ones provided by sears.com. If you use your own, just set a weight range and enter your shipping rates for each method in each weight range. You can't leave any rate fields blank. Custom rates need to be processed in our system, so they might not take effect instantly upon submission.

Mailable items have a weight cap of 150 lbs. and you can set your own limit for non-mailable items. You also have the option to set the max length of a mailable item. Any item over your max length will be considered non-mailable and use that rate table.

You can customize the following shipping rates:

  • Mailable - Ground, 2 day, Next Day

  • Non-Maliable - Ground and Next Day

  • Alaska/Hawaii Surcharge - 2 day and Next Day

NOTE: While sears.com uses the terms Ground, 2 day, and Next Day, your carrier might have different names for these shipping methods. Please use your best judgment to align your shipping methods into these three categories.

If the total order weight exceeds the maximum mailable shipping weight you enter, the maximum shipping rate will be applied and the remaining difference will be charged $0.36/lb

The same applies to non-mailable orders, except the charge for the remaining difference is $0.33/lb.

Example: You are shipping a mailable order via Ground that weighs 250 lbs. Using sears.com shipping rates, the shipping is calculated as follows:

(150 lbs @ $64.95) + (100 lbs at $0.36/lb) =

$64.95 + $36.00 =

$100.95 total shipping cost

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Advanced Shipping Notice (ASN)

This is a message that is generated when you mark items as shipped. It lets us know how much inventory you have left for a specific item. When your inventory reaches zero, that item will no longer appear on the site until you update your inventory. You can do that here.

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P.O. Number

This is your Purchase Order number. It is automatically generated when a purchase is made. Every order will have a single, unique P.O. number for identification in our system.

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Invoicing

Invoicing is the last thing you’ll do to an order. Generate an invoice when all actions have been taken on an order. Creating an invoice finalizes an order and you can not take any more actions (besides marking items as returned). If you still have items in an order that have not been shipped when you create an invoice, they will be canceled.

In Account Settings, you can choose to create an invoice Manually or Automatically. Manual creation lets you customize the information by hand where Automatic generates an invoice that’s pre-populated with the information from that order.

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Canceling Items

You can only cancel line items that have not been shipped yet. Shipped items can be returned by a customer, but can’t be cancelled. Additionally, if you still have items in an order that have not been shipped when you create an invoice, they will be canceled.

Note: If you ship a partial quantity of a single line item, the remaining quantity of that particular item will be canceled.

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Returns

Returns will be sent to the address you provided during the account setup process. Once you process the return and refund the customer, your commission will be reimbursed by Sears via direct deposit into your bank account.

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Finance

Monthly Fee

A monthly fee of $39.99 will be assessed at the beginning of each pay period allowing you to receive unlimited orders for that month and granting you access to all our seller support resources. This also covers hosting and maintenance costs associated with your account.

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Commission Rate Card

These are the current commission rates for items sold in these categories.

Category

Commission Rate

Appliances

15%

Automotive Accessories

15%

Baby

15%

Beauty

15%

Clothing

15%

Computers & Electronics

7%

Consumables

9%

Fitness & Sports

15%

Gaming Consoles

8%

Health & Wellness

15%

Home

15%

Jewelry

20%

Lawn & Garden

17%

Office Supplies

15%

Outdoor Living

17%

Seasonal

17%

Shoes

15%

Tools

15%

Toys & Games

15%

Watches

15%

Workwear & Uniforms

15%

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Fulfilled by Sears

About

You ship the products you want to sell on sears.com to one of our warehouses. Once it arrives, we inventory it, store it, and fulfill any orders via our distribution system. We will pay you (minus a commission fee) via a direct deposit into a bank account. There is a monthly fee of $39.99 and storage fees start at $0.45/cu. ft.

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Accounts

Setting Up Your Account

In order to set up a merchant account, you’ll need to complete a few short steps:

  • 1. Authenticate creation of your account

  • 2. Enter your business information

  • 3. Enter your billing information

  • 4. Enter your logistics information

  • 5. Enter your business’ customer service information

Once your account is setup, you’ll have full access to merchant features including:

  • Uploading your catalog

  • Managing your inventory

  • Sending shipments to Sears

  • Generating reports

  • And more

You can create a Fulfilled by Sears account here. If you have any questions or need assistance, contact us at http://searscommerceservices.com/faq.

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Canceling Your Account

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Products

Uploading your inventory

Before your products will appear on the site, you'll need to do two things: upload your catalog into the system and send your inventory to our warehouse.

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Uploading your Catalog

First, go to the Upload Items page under Products. Once you’re there, download item class specific templates for your items, complete the required fields, and upload them to your account.


When templates are uploaded, they first go in to a staging area. Items in staging are not live and will not appear on the site until they are published. You can publish any template in staging at any time.


Once your items are published, they will appear in your Inventory Dashboard.

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Managing Inventory

On the Inventory page, you can update the quantity of your items by creating a new shipment or duplicating an older one. Just update any shipping information or item quantities and ship it to our warehouse. Once it is received and processed, your updated inventory will appear on the site.


Note: Each shipment must have a unique name. If you don’t provide one, a unique name will be generated by the system.

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Orders

Order Management

The Orders Dashboard gives you an overview of your sales including alerts and organizational options. Newer order will appear first. You can view each order's details by clicking on the P.O number. There is no action required on your part to complete the order. Orders that are more than 30 days old will be moved to Older Orders.

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Creating an Order

From your Inventory Dashboard, you can search your inventory by one or more item classes. Once you’ve selected the items to add to an order, click Create New Shipment. You can also add items to an existing shipment that you have not yet sent to our warehouse.


When creating a new shipment, you’ll need to enter the shipment details and item quantities, print a bill of lading, pack it with your shipment, and send it to our warehouse.


Once it is received and processed at the warehouse, your inventory will appear on the site and will be available for purchase.

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Order Alerts

Your Order Dashboard contains an alerts section that will notify you of new orders, important order updates, and account errors. Additionally, you have the option to receive email alerts as well.

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P.O. Number

This is your Purchase Order number. It is automatically generated when a purchase is made. Every order will have a single, unique P.O. number for identification in our system.

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Returns

Returns will be sent back to a Sears warehouse from where the item was shipped. You will be reimbursed the commission fee when the returned item has been processed.

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Finance

Liquidate

Select the items you would like to liquidate from your Inventory Dashboard and click Return/Salvage. Next, enter the quantity of each item you would like to liquidate. You can either have your inventory returned to you, or it can be salvaged.

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Monthly Fee

A monthly fee of $39.99 will be assessed at the beginning of each pay period allowing you to receive unlimited orders for that month and granting you access to all our seller support resources as well as the hosting and maintenance costs associated with your account.

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Pick and Pack Fee

Every time an order ships, a Pick & Pack fee applies based on the quantity of each specific item in an order. This is subtracted along with the commission to give you your Total Net Order Value.

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Storage Fee

This is calculated weekly based on the total cubic volume used by your inventory. At the end of your billing period, the average space of the past 4 weeks will be calculated and multiplied by a peak factor, resulting in that period’s storage fee. This amount will be charged to your credit card on file.

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Peak Factor

Sears assigns a peak factor to every month of the year. For example, '1' (the lowest peak factor that can be assigned) means off-peak season, while a higher value means peak season. At the end of the monthly billing period, the monthly storage fee is multiplied by the billing month's peak factor, giving you that period's storage fee.

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Slow Mover Fee

At the end of the monthly billing period, if you have items that haven't been ordered in more than 6 months, they will be flagged as "slow movers". These items may be assessed a slow mover fee that is based on the quantity and duration of inactivity of the item. This fee will be charged to your credit card on file. You will be notified prior to any fees being applied.

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Local Marketplace

About

Local Marketplace is an extension of our successful Sell On Sears program that you can opt-in to and offer your customers same day or next day pickup from any of your stores. No shipping. No hassles. And best of all no extra fees for you. Local Marketplace is currently in beta. Your successfully published products that are marked for pickup appear on local.sears.com.

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Accounts

Setting Up Your Account

If you already have a Sell on Sears account, and would like to opt-in, you can do so from your Account Settings.

 

If you don’t have a Sell on Sears account, you’ll have to sign up for one before you can participate in Local Marketplace. All new Sell On Sears accounts are automatically enrolled in Local Marketplace. All you have to do is designate Pickup locations and assign them inventory. Sign up for Sell On Sears here.

 

NOTE: Once you sign up for Local Marketplace, each of your pickup locations will need to be approved before you can mark products as pickup eligible.

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Canceling Your Account

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Orders

Marking Items As Eligible For Pickup

After a Pickup location has been approved by Sears Holdings Corporation, you’ll need to assign inventory to it. You can do this by:

 

Going to the Inventory page in your account and updating the quantities

 

OR

 

Downloading the Inventory template and updating your quantities there

 

In all cases, you’ll have to assign products to a specific location. Your revisions will take effect shortly after you submit them.

 

Once you have submitted your updates, they will take effect on the site shortly thereafter.

 

NOTE: You have to set an inventory of greater than 0 for a particular product for appear on the site as eligible for pickup.

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Finance

Monthly Fee

There are no additional costs associated with Local Marketplace beyond those associated with your Sell On Sears account. Just look at is as a quicker way to get your customers what they want.

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General Marketplace Information

Canceling Your Account/Temporarily Removing Your Products

To cancel your account or temporarily remove products, contact us at http://searscommerceservices.com/faq and one of our Account Managers will assist you in the process. You can contact us at the same address to reactivate your account.

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Deals & Promos

Currently Marketplace at Sears.com offers three types of promos (listed below). To create and manage your promos, go to Deals & Promos under the Seller Tools tab. Once there, just follow the on-screen instruction to determine what kind of promo you want to run, its duration, and set its criteria. You can only setup one of the three promo types at a time, but items can be in multiple promos simultaneously.


Percent Off

You can set up this type of promo to take a certain percentage off select or all items in your inventory.


Dollar Off

You can set up this type of promo to take a set dollar amount off select or all items in your inventory.


Free Shipping

At this time, you can't offer a discount on shipping, only free shipping. Initiating this promo will provide free shipping for the items you select.

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Content and Image Standards

  • The standard size for images is 1900 x 1900 pixels or 300 dpi

  • Items should be shot on a white background

  • Provide a detailed product description (max 2400 characters)
    (For more details, please refer to data definitions in Item Upload Template)

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Merchant Agreement

You can find the copy of the Advertise On Sears Agreement here.


You can find the copy of the Sell On Sears Agreement here.


You can find the copy of the Fulfilled By Sears Agreement here.

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What needs to be done before items are online at Sears.com?

In order for items to be online, the following criteria must be met in the exact order listed:

  • 1. Items should be uploaded without error (Step 2 under Products > Create > Bulk)

  • 2. Items should be Published (Step 3 under Products > Create > Bulk)

  • 3. Inventory file should be uploaded (under Inventory > Upload Bulk Inventory)

For single item upload, you must complete all of the required fields—the system will not let you continue if you have made a mistake. Once you have reviewed your item information, be sure to add an inventory quantity for your item before it will appear on Sears.com. This will be the last piece of information requested before you ‘Save to Staging’ and ‘Publish’ the item.

After these are all complete, item processing takes place (typically about 48 hours). If all of these steps have taken place and your items are still not online, please contact http://searscommerceservices.com/faq.

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How can I edit item information or item images?

To edit item information/images, you have two options:

  • 1. Bulk: You can make the changes directly in the item template, then re-upload and publish under the ‘Product > Create > Bulk’ tab. As long as you use the same Item ID, our system will override the previous information you entered for that item.

  • 2. 1x1: Go to the ‘Products > Browse & Edit > Single’ tab. Enter the Item ID in the search field. Click the ‘Edit’ button next to the item and use the status bar to navigate to the page where you need to make the change (Categorization, Details, Images, Attributes, etc.). After you make the change be sure to click the blue ‘Save to Staging’ button. Then go to ‘Products > Publish’ and click the orange ‘Publish All Products in Staging’ button.

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How can I delete an item from Sears.com?

To delete an item you have two options:

  • 1. Bulk: In the items template, you will enter a “D” in the Action Flag field next to the item/items you wish to remove. Our system will recognize the Item ID and “D” action flag, and take the item offline.


  • 2. 1x1: Under ‘Products > Browse & Edit > Single’, locate the items you wish to remove. Check the box to the right of the item, and then click the blue ‘Delete’ button. Be sure to go to ‘Products > Publish’ and click the orange ‘Publish All Products in Staging’ button.

Normal processing for both of these procedures is 36-48 hours.

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How long does it take before my items appear on Sears.com?

Normal item processing takes about 36-48 hours before items appear on the site. If you notice that your items are not online after that time, please contact http://searscommerceservices.com/faq.

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Can multiple users be assigned to an account?

Yes, to assign multiple users to an account please go to ‘Account Settings > Secondary Users’ in the seller portal. Here you may add additional names and emails that can access the account. Only the primary user may change business info and account settings. Secondary users can upload and make changes to items.

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What is item variation?

Item variation allows you to upload items that vary by an attribute/s (i.e. size, color, etc.) and have them appear as a single item on the site. The template you download in the seller portal will be specific to your item category. Each template has different attributes based on the category.

In order to use variation for your items, you need to fill out the Variation Group ID field (Column D) in the items template. The Variation Group ID tells our system to link any items that share the same group ID. Items with the same group ID will then appear on the site as a single item. Because items with the same Variation Group ID are linked to display as a single item, be sure to have the product titles and descriptions match for all items that are part of the group.

The second important step for variation items is to complete at least one variation attribute field for all of the items in that Variation Group. The variation attribute fields can be found in the far right of the template. For example, if you wish to group and vary items based on size, you would fill-out the Size(VARIATION,SEARCH - AP_M_General_Size) field on the attached template. The values you enter under attribute fields must come directly from the attributes tab in the template.

We understand that using multiple templates depending on category is a cumbersome process. We also realize that the attributes listed by Sears may not match your items exactly. We are in the process of developing enhancements that will ease this process for sellers.

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How does tax work for Marketplace sellers?

Sears collects tax from all customers no matter what state Marketplace sellers are shipping from. Tax on Sears.com functions differently compare to other online marketplaces because we have the nexus of stores meaning Sears has brick-and-mortar presence in all 50 states. We end up grouping all orders together, Sears orders and Marketplace orders, (whether they are online or in store), and submit the sales tax to each state. We note that we are sending on behalf of our sellers. To sum it up, we collect the tax and pay it; you do not need to do anything on your end.

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Why are my images distorted?

Our site converts all images to a square aspect ratio – as a result any non-square images appear distorted. The best way to ensure they look great on the site is to upload them with a URL that links to a square image.

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What image standards are needed for my items?

Images should be a minimum resolution of 501 x 501 and also square. The recommended image resolution is 1900 x 1900.

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When will I receive payment for my orders?

Payments are transferred into your account between 13-15 days after the order is shipped/invoiced. For example, if you received an order yesterday, but provided tracking information and marked it as ‘Shipped’ in the seller portal today, you would receive a deposit in your account 15 days from today.

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What product content standards are in place?

In order to ensure search results are as optimal as possible, we recommend that product content is as relevant and robust as possible. Product titles should NOT contain the brand (this is automatically appended). Also, be sure to include any keywords in the short and/or long description (note that the keywords should be embedded in descriptive sentences and not a simple string of keywords). Long product description should only be used when there is no more room in the short description (this should never be duplicated).

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FAQ

Advertise on Sears

Currently no FAQs pertaining to this category.

Sell on Sears

Can the same product be available for both Shipping and Pickup?

Yes. You will need to enter separate inventory levels for Pickup and Shipping. So for example, if you have a quantity of 100, you might want to mark 40 as available for Pickup and then mark the remaining 60 for Shipping. Be sure to update your inventory on a regular basis here.

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Fulfilled By Sears

The following items are not eligible for sales in the Fulfilled by Sears program:

  • Liquids (alcohol, motor oil, shampoo)

  • Aerosols

  • HazMat; (Automotive Batteries, etc)

  • Weapons/Firearms/Ammunition

  • Tobacco Products

  • Pesticides

  • Foodstuff’s/Consumables/Perishable goods

  • Live plants or animals

  • Used items (clothing, etc)

  • Drugs

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Local Marketplace

How do I signup for Local Marketplace?

If you already have a Sell on Sears account, and would like to opt-in, you can do so from your Account Settings.

If you don’t have a Sell on Sears account, you’ll have to sign up for one before you can participate in Local Marketplace. All new Sell On Sears accounts are automatically enrolled in Local Marketplace. All you have to do is designate Pickup locations and assign them inventory. Sign up for Sell On Sears here.

NOTE: Once you sign up for Local Marketplace, each of your pickup locations will need to be approved before you can mark products as pickup eligible.

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How do I mark items as eligible for pickup?

After a Pickup location has been approved by Sears Holdings Corporation, you’ll need to assign inventory to it. You can do this by:

Going to the Inventory page in your account and updating the quantities

OR

Downloading the Inventory template and updating your quantities there.

In all cases, you’ll have to assign products to a specific location. Your revisions will take effect shortly after you submit them.

Once you have submitted your updates, they will take effect on the site shortly thereafter.

NOTE: You have to set an inventory of greater than 0 for a particular product for appear on the site as eligible for pickup.

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What does Local Marketplace cost?

There are no additional costs associated with Local Marketplace beyond those associated with your Sell On Sears account. Just look at is as a quicker way to get your customers what they want.

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Why aren’t my products that are eligible for Pickup appearing on sears.com?

Currently, Local Marketplace is in beta release. Your successfully published products that are marked for Pickup appear on http://www.local.sears.com.
            
I’m on local.sears.com and I still don’t see my products.
For your products to be viewable, make sure you have successfully completed the following:

  • Fixed any processing errors. Check here

  • Published your catalog. Check here
    (Note: there can be up to a {time} lag before your products appear on beta.sears.com)

  • Update your inventory. Check here

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General Marketplace Information

I'm on sears.com and I don't see my products.

For your products to be viewable, make sure you have successfully completed the following:

  • Fixed any processing errors.

  • Published your catalog.(Note: there can be a lag before your products appear on sears.com)

  • Update your inventory.

If you've successfully completed these steps and still don't see your products, contact us at http://searscommerceservices.com/faq.

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When will my products be available on sears.com?

We are diligently working to deliver the best Sears Marketplace experience possible. Stay tuned for more updates as we near live roll out.

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Contact Info

If you have any questions or need assistance with any aspect of your account, please contact us at http://searscommerceservices.com/faq.

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